Jira Service Management

{"xsrfToken":"a1524363-9ea5-4945-912c-2d7b6e4297c6_14ee421ff409bd248cf21e8ccff507d45cba63ac_lout","branding":{"id":"1","key":"zs","name":"Zenreader Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9e58a3a3-bff8-40d3-a420-85c8191c65fe/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTBmY2ZkMi1jODAxLTQ4Y2MtYWY2ZS1jOGU2NGJlMjg2Y2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjllNThhM2EzLWJmZjgtNDBkMy1hNDIwLTg1YzgxOTFjNjVmZSI6WyJyZWFkIl19LCJleHAiOjE2NjA3OTgxMDUsIm5iZiI6MTY2MDc5NzUwNX0.6EQbIz5WjV-0Sbga5MaR_OMGgatSAbxaZLT4g8-unxc&client=910fcfd2-c801-48cc-af6e-c8e64be286cc&mode=fit","logoId":"9e58a3a3-bff8-40d3-a420-85c8191c65fe","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Zenreader Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Zenreader Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/36ffeaa8-b3f2-49df-9ac1-8ac4b3139806/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTBmY2ZkMi1jODAxLTQ4Y2MtYWY2ZS1jOGU2NGJlMjg2Y2MiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM2ZmZlYWE4LWIzZjItNDlkZi05YWMxLThhYzRiMzEzOTgwNiI6WyJyZWFkIl19LCJleHAiOjE2NjA3OTgxMDUsIm5iZiI6MTY2MDc5NzUwNX0.3nwafp_iBesOFfYlzOPBhSlexBuj4iIDUfXG-9gZ0jY&client=910fcfd2-c801-48cc-af6e-c8e64be286cc&height=300&mode=fit","bannerMediaApiFileId":"36ffeaa8-b3f2-49df-9ac1-8ac4b3139806","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"zs","projectId":10002,"serviceDeskId":1,"name":"Zenreader Support","description":"Welcome! You can raise a Zenreader Support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"4","name":"Any other queries or suggestions?","descriptionHtml":"<h1><a name=\"DidyouhavealookatourF.A.Qshttps%3A%2F%2Fleapian.com%2Fproduct%2F%23faqs%3F\" target=\"_blank\"></a>Did you have a look at our <a href=\"https://leapian.com/product/#faqs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">F.A.Qs</a> ?</h1>","callToAction":"Any other queries or suggestions?","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":10466,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[5],"key":""},{"id":"14","name":"report a bug or problem","descriptionHtml":"","callToAction":"report a bug or problem","introHtml":"Please tell us what bug you are experiencing","icon":10508,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[6],"key":""},{"id":"12","name":"We are open to suggestions and ideas!","descriptionHtml":"","callToAction":"We are open to suggestions and ideas!","introHtml":"Anything that comes to mind! We are keen to enhance your Zenreader experience!","icon":10503,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[],"key":""},{"id":"16","name":"ideas for improvement","descriptionHtml":"","callToAction":"ideas for improvement","introHtml":"We would like to know your suggestions and ideas!","icon":10503,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[6],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10476,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"9","name":"Report a bug or problem","descriptionHtml":"","callToAction":"Report a bug or problem","introHtml":"Please tell us what bug you are experiencing","icon":10508,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[],"key":""},{"id":"15","name":"propose a new feature","descriptionHtml":"","callToAction":"propose a new feature","introHtml":"Suggest a feature that you would like to have on Zenreader","icon":10498,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[6],"key":""},{"id":"10","name":"Suggest features that you would like to have on Zenreader","descriptionHtml":"","callToAction":"Suggest features that you would like to have on Zenreader","introHtml":"We are eager to hear your suggestions","icon":10498,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10492,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10511,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":10498,"iconUrl":"https://leapian.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"Report a bug, request a new feature or suggest an improvement"},{"id":5,"name":"Need more help?"}],"orderMapping":{"6":[14,15,16],"2":[9],"4":[12],"5":[4],"1":[6,7,8],"3":[10]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ZS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}